Shipping policy

Processing Time All candles are hand-poured to order. Please allow 2–4 business days for processing before dispatch.

Delivery Time

• Metro cities (Hyderabad, Bengaluru, Mumbai, Delhi, Chennai, Pune): 3–5 business days
• Tier 2 & Tier 3 cities: 5–8 business days
• Remote areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, public holidays, or adverse weather conditions.

Shipping Charges

• Free shipping on orders above ₹999
• A flat shipping fee applies on orders below ₹999 (shown at checkout)

Order Tracking Once your order is shipped, you will receive a tracking number via email and/or SMS.

Failed Deliveries If a delivery attempt fails due to an incorrect address or unavailability, re-delivery charges may apply. Please ensure your shipping address and phone number are accurate at checkout.

Contact For any shipping queries, reach us at: 📧 chrisauraliving@gmail.com 📞 +91 89716 78867